CareNook is the referral CRM for home-care, home-health, and hospice agencies. Log visits in the field, and let AI tell your reps exactly who to see and what to say.
No credit card to start · Set up in minutes
Visits this month
128
+18% vs last
Referrals
41
+9 new
Conversion
63%
won → admitted
Referral funnel
Built for the referral sources you call on
Record a visit on your phone — get a clean, structured summary with action items and a follow-up date, hands-free.
A one-tap AI brief on any referral source: what they care about, open commitments, and talking points for your next visit.
Open the app and see exactly who to see today — ranked by how overdue and how valuable each source is.
See why referrals convert or die — staffing, payer, competitor — and fix the biggest leak in your funnel.
Never miss a due visit. Optimize a day's route across your sources with GPS, right from the field.
Seasonal campaign ideas, drop-off gifts with buy links, and ready-to-send notes for every holiday and observance.
Reps log visits and referrals on their phone — GPS, voice notes, one thumb.
Daily plan, source briefs, and follow-ups — so every visit lands.
Track visits → referrals → admissions → revenue, and see what drives growth.
Spreadsheets and generic CRMs were built for software deals, not for a liaison walking into a hospital. CareNook is built for the way you actually grow census.
Per active rep, per month. Start free for 14 days — no credit card.
For solo liaisons & small agencies getting reps logging in the field.
billed monthly
For growing teams who want AI doing the prep, not just the paperwork.
billed monthly
Everything in Starter, plus:
For multi-location agencies & directors who manage the whole funnel.
Platform fee + volume seats
Everything in Pro, plus:
Directors who only view dashboards are not billed as reps.
A field rep costs $50–70k+ a year. CareNook costs a rounding error — and a single extra admission can pay for a seat for a year or more.
~$3k+
value of one extra home-health admission
12+ months
of a Pro seat covered by that one admission
| Starter | Pro | Agency | |
|---|---|---|---|
| In the field | |||
| Unlimited sources, visits & referrals | |||
| Mobile GPS + voice logging | |||
| AI visit notes | |||
| Routes, cadence & mileage | — | ||
| AI assist | |||
| Source Spotlight | — | ||
| AI daily plan | — | ||
| Marketing generator | — | ||
| Analytics & management | |||
| Conversion & revenue analytics | — | ||
| Director / multi-location dashboards | — | — | |
| Leaderboards & scorecards | — | — | |
| Referral-source market intelligence | — | — | |
| Security & support | |||
| BAA & encryption | |||
| Admin controls & SSO | — | — | |
| Support | Priority | Dedicated CSM | |
| Onboarding | Self-serve | Self-serve | Guided |
Marketing reps and liaisons at home-care, home-health, and hospice agencies — and the directors who manage them. If your growth depends on referral relationships, it's built for you.
CareNook is built around referral-source relationships, visits, and pipeline — not clinical records. We sign BAAs and run on infrastructure that supports HIPAA-aligned safeguards (encryption, access controls, audit). Keep PHI out of free-text notes and you're on solid ground.
Record or type a visit and AI returns a structured note with action items and a follow-up date. Source Spotlight summarizes everything you know about a referral source so reps walk in prepared. It assists reps — it never auto-sends anything without you.
You pay per active rep/liaison who logs visits. Add or remove seats anytime as your team changes — you're only billed for the reps actually in the field. On the Agency plan, directors who only view dashboards are not charged as reps.
Pro is everything an individual rep needs to win referrals — AI prep, routing, analytics, and the marketing generator. Agency adds the management layer on top: director and multi-location dashboards, leaderboards and scorecards, referral-source market intelligence, and admin controls/SSO/BAA — billed as a platform fee plus volume seats. Start with Agency if you have 2+ locations or teams of 5+.
Yes — paying annually saves about 17% (roughly two months free) on Starter and Pro. Toggle to Annual on the pricing cards to see the discounted per-seat rate.
Yes — every account starts with a 14-day free trial, no credit card required. After that, paid plans start at $79 per rep per month (or $65 billed annually), with no long-term contract — cancel anytime.
Yes. CareNook is a mobile-first web app you can add to your home screen. Log visits, capture voice notes, and pull up your optimized route from the car between stops.
Start your free trial today. Get your reps in the field, logging visits, and winning more referrals by this time next week.
Start your 14-day free trial